Equipping Leaders To Multiply
“I’m sorry.” There’s great power in those two words. They can radically change a relationship, restore trust and heal wounds. But only if they are said with a spirit of authenticity. If you want to be proficient in delivering an apology, first think about what it feels like to receive an apology. Not all apologies carry the same weight. Some say, “I’m sorry,” only because they were caught, to get someone off their back, or…Continue Reading
Last week I wrote a post Don’t Be Clueless about Your Corporate Culture which brought some questions and some good comments. The questions were primarily about how to shape your culture. So let me give you a simple technique that I’ve used in the past that works well. Ask the members of your team what words they would use to describe their ideal work culture or environment. As they call out different words write them on…Continue Reading
Leaders pay attention to your corporate culture because it’s more powerful than you might think. The culture of an organization is easy to ignore because it’s like breathing, it’s there, it’s who we are, it’s what we do. It exists whether we try to produce it or not. What is corporate culture? At its most basic, it’s the personality of an organization, or simply “how things are done around here.” Every organization has a culture…Continue Reading